Smart Grid IT Systems

The “smart” in smart grid comes from the ability to generate, manage, and analyze a wide range of new information about the network and its users. Information technology is the key element in linking new data sources, analyzing patterns, and enabling real-time responses. IT is an essential part of the conversion of the electricity industry to a customer-centric perspective. IT is also becoming an important part of the transformation of network operations as utilities exploit new data sources in order to improve network efficiency.

Smart grid IT is not a set of well-defined application or infrastructure components; it is a rapidly evolving area of innovation and experimentation. The need to support smart meters has already driven significant change in the utility IT landscape with the introduction of advanced metering infrastructure (AMI) and meter data management (MDM) applications and the replacement and upgrading of existing billing and customer information systems (CIS). Other focal points for IT transformation include distribution management systems (DMS) and the merging of enterprise IT and OT to improve operational efficiencies and move toward the goal of a closed-loop network management operation. Some of the biggest changes in smart grid IT are being driven by new application requirements such as electric vehicle (EV) charging systems, demand-side management applications, and distributed generation (DG) management, including virtual power plants (VPPs) and microgrids.

This Pike Research report examines the state of smart grid IT and provides a model for understanding how smart grid IT is evolving. The report analyzes the relationship between key elements of the smart grid IT landscape, including MDM, CIS, DMS and data analytics and looks at application areas such as outage management and asset management. Market forecasts for smart grid software and related services, segmented by application and world region, are provided through 2017 and key industry players are profiled in depth.

Key Questions Addressed:

What constitutes smart grid IT?
What are the main market drivers and barriers for smart grid IT adoption?
What are the key technology, market, and organizational issues that are influencing the deployment of smart grid IT?
Which IT applications are having the biggest impact on customer service and network efficiency?
What are the main barriers to the effective deployment of smart grid IT?
How is the IT/OT relationship evolving?
Who are the key players in the market and how do they relate to each other?
How large is the global smart grid IT market, and how will it be segmented by application and region?

Who needs this report?

IT companies and systems integrators
Smart grid hardware and software vendors
Networking and telecommunications vendors
Utilities
Industry associations
Standards organizations
Government agencies
Investor community

Table of Contents

1. Executive Summary

1.1 Smart Grid IT and the New Utility

1.2 The Evolution in Smart Grid IT

1.3 The Challenges

1.3.1 IT and OT: Finding New Ways of Working Together

1.3.2 Data Management and Data Integration

1.3.3 Security

1.3.4 Standards

1.4 Market Dynamics

1.5 Market Forecast

2. Market Issues

2.1 IT and the Transformation of the Grid

2.2 The Scope of the Smart Grid

2.3 Smart Grid IT Today

2.4 Smart Grid IT and the New Customer Focus

2.4.1 The Transformation in Customer Relationship Management

2.4.1.1 Improved Billing and Revenue Protection

2.4.1.2 Understanding the Customer

2.4.1.3 Customer Monitoring and Control of Energy Usage

2.4.2 Demand Management

2.5 Smart Grid IT and Operational Transformation

2.5.1 IT and the Move to a Smart Grid

2.5.2 Network Intelligence and Distributed Automation

2.5.3 Operational Efficiency

2.5.3.1 Outage Management

2.5.3.2 Asset Management

2.5.3.3 Workforce Management

2.6 IT and New Smart Grid Services

2.6.1 Electric Vehicle Charging

2.6.2 Distributed Generation

2.7 The Challenges

2.7.1 Organizational and Cultural Barriers

2.7.2 Data, Data, Data

2.7.3 Security

2.7.4 Standards

2.8 Regional Trends

2.8.1 North America

2.8.2 Europe

2.8.3 Asia Pacific

2.8.3.1 China

2.8.3.2 Japan

2.8.3.3 South Korea

2.8.3.4 India

2.8.3.5 Australia and New Zealand

2.8.4 Latin America

2.8.5 Middle East and Africa

2.9 Key Players

2.9.1 A Market in Transition

2.9.2 The IT Giants

2.9.3 Grid Infrastructure Suppliers

2.9.4 Systems Integrators

2.9.5 Operational IT Suppliers

2.9.6 MDM Suppliers

2.9.7 Smart Meter Suppliers

2.9.8 Other Enterprise Software Players

3. Technology Issues

3.1 The Evolution of Smart Grid IT

3.2 Core Application Areas

3.2.1 Meter Data Management

3.2.2 Customer Information and Billing Systems

3.2.3 Energy Market Management Systems

3.2.4 Outage Management Systems

3.2.5 Asset Management Systems

3.2.6 Mobile Workforce Management

3.2.7 Distribution Management Systems

3.2.8 Transmission Management Systems / Energy Management Systems

3.2.9 SCADA Systems

3.2.10 Distribution Automation and Distribution Optimization

3.2.11 Business Intelligence and Data Analytics

3.3 Forecasting and Planning

3.4 Security Systems

3.5 Emerging Applications

3.5.1 Demand Management

3.5.2 Managing Distributed Generation, Microgrids, and VPPSs

3.5.3 Electric Vehicle Charging IT

3.5.4 Distributed Intelligence Platforms

3.6 Standards

3.6.1 IEC 61970 and IEC 61968 CIM

3.6.2 NRECA MultiSpeak

3.6.3 IEC 61850

3.6.4 Distributed Network Protocol (DNP)

4. Key Industry Players

4.1 Overview

4.2 ABB

4.3 Accenture

4.4 Atos

4.5 eMeter (Siemens)

4.6 Grid Net

4.7 Hewlett-Packard

4.8 IBM

4.9 Itron

4.10 Landis+Gyr

4.11 Logica

4.12 Open Systems International, Inc. (OSI)

4.13 Oracle

4.14 SAIC

4.15 SAP

4.16 Siemens Energy

4.17 SUBNET Solutions Inc.

4.18 Survalent Technology

4.19 Telvent (Schneider Electric)

5. Market Forecasts

5.1 The Scope of Pike Research’s Market Forecast

5.2 The Global Market for Smart Grid Software and Services

5.3 The Market by Application Type

5.4 Regional Markets

5.4.1 North America

5.4.2 Latin America

5.4.3 Europe

5.4.4 Asia Pacific

5.4.5 Middle East and Africa

6. Company Directory
7. Acronym and Abbreviation List
8. Table of Contents
9. Table of Charts and Figures
10. Scope of Study, Sources and Methodology, Notes
List of Charts and Figures

Total Smart Grid IT Software and Services Expenditures by Region, World Markets: 2011-2017
Smart Grid IT Software Expenditures by Region, World Markets: 2011-2017
Total Smart Grid IT Software and Services Expenditures by Region, World Markets: 2011-2017
Smart Grid Software Expenditures by Application, World Markets: 2011-2017
Smart Grid Software and Related Services Expenditures, North America: 2011-2017
Smart Grid Software Expenditures by Application, North America: 2011-2017
Smart Grid Software and Related Services Expenditures, Latin America: 2011-2017
Smart Grid Software Expenditures by Application, Latin America: 2011-2017
Smart Grid Software and Related Services Expenditures, Europe: 2011-2017
Smart Grid Software Expenditures by Application, Europe: 2011-2017
Smart Grid Software and Related Services Expenditures, Asia Pacific: 2011-2017
Smart Grid Software Expenditures by Application, Asia Pacific: 2011-2017
Smart Grid Software and Related Services Expenditures, Middle East and Africa: 2011-2017
Smart Grid Software Expenditures by Application, Middle East and Africa: 2011-2017
Smart Grid IT: The Pike Research Model
The Evolution of the Smart Grid IT Landscape
MDM in Context of AMI and Back-End Systems
The New CIS Handles More Complex Customer Management
High-Level Diagram of a SCADA Implementation
EV Charging Data Sharing

List of Tables

Total Smart Grid IT Software and Services Expenditures by Region, World Markets: 2011-2017
Smart Grid IT Software Expenditures by Region, World Markets: 2011-2017
Smart Grid IT Services Expenditures by Region, World Markets: 2011-2017
Smart Grid Software Expenditures by Application, World Markets: 2011-2017
Smart Grid Software and Related Services Expenditures, North America: 2011-2017
Smart Grid Software Expenditures by Application, North America: 2011-2017
Smart Grid Software and Related Services Expenditures, Latin America: 2011-2017
Smart Grid Software Expenditures by Application, Latin America: 2011-2017
Smart Grid Software and Related Services Expenditures, Europe: 2011-2017
Smart Grid Software and Related Services Expenditures, Europe: 2011-2017
Smart Grid Software and Related Services Expenditures, Asia Pacific: 2011-2017
Smart Grid Software Expenditures by Application, Asia Pacific: 2011-2017
Smart Grid Software and Related Services Expenditures, Middle East and Africa: 2011-2017
Smart Grid Software Expenditures by Application, Middle East and Africa: 2011-2017

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